Privacy Policy

Last updated: 10 October 2026

At Kweekverlichting.nl, we take the protection of your personal data seriously. When you visit our online store, place an order or contact us, we process certain personal data.

This Privacy Policy explains what data we collect, why we use it, which parties we share it with and what rights you have.

1. Who Is Responsible for Your Personal Data?

Kweekverlichting.nl is a trading name of Hortilight. Hortilight is responsible for processing personal data as described in this Privacy Policy.

Company name: Hortilight
Trading name: Kweekverlichting.nl
Address: Voorstreek 112A
Postal code and city: 8911 JV Leeuwarden
Country: The Netherlands
Email: info@kweekverlichting.nl
Telephone: 058 - 2890653
Chamber of Commerce (KvK) number: 01124743
VAT identification number: NL001425865B97
Website: https://kweekverlichting.nl

Our online store is technically supported by Shopify. For certain additional processing activities, Shopify acts as an independent data controller. Further information is provided in Section 5.

2. What Personal Data Do We Collect?

Depending on how you use our online store, we may process the following information:

  • Contact details: name, billing address, delivery address, email address and telephone number.

  • Order information: products ordered, purchase history, returns, cancellations and warranty requests.

  • Payment information: selected payment method, payment status, transaction details and payment confirmations. Payments are processed by the relevant payment service provider.

  • Account information: details required to create and manage a customer account, if you choose to use one.

  • Communications: messages you send through our contact form, by email or through other communication channels.

  • Technical information: IP address, browser, device information and details about your use of our website.

  • Marketing preferences: such as your newsletter subscription and cookie preferences.

  • Reviews: information you provide when submitting a product or store review.

We obtain this information directly from you, automatically through our website or from service providers and partners involved in providing our services.

3. Why Do We Use Your Personal Data?

We only process personal data when there is a valid legal basis for doing so.

Orders and Payments

We use your information to process orders, handle payments, deliver products and keep you informed about your order.

Legal basis: performance of a contract.

Customer Service, Returns and Warranty

We use your information to answer questions and handle complaints, returns and warranty requests.

Legal basis: performance of a contract, legal obligation or legitimate interest, depending on the circumstances.

Administration

We process and retain information necessary for our financial administration and tax obligations.

Legal basis: legal obligation.

Website Management and Security

We use technical information to ensure our online store functions properly, improve security and prevent fraud or misuse.

Legal basis: legitimate interest, where applicable.

Website Analytics and Personalisation

Analytics cookies and similar technologies help us understand how our online store is used. Personalisation technologies may help tailor the website more closely to your interests.

Where consent is required, we only process this information after you have given your consent.

Legal basis: consent or, for certain strictly necessary processing activities, legitimate interest.

Marketing and Advertising

We may use personal data to send you information about products, offers and news or to make advertising more relevant.

For email marketing, we rely on consent or, where legally permitted, the rules applicable to existing customers and similar products of our own.

For marketing cookies and similar tracking technologies, we request consent in advance whenever required by law.

4. Which Parties Do We Share Data With?

To operate our online store and process orders correctly, we work with external service providers.

We only share personal data that is necessary for the relevant service.

Shopify

Our online store runs on Shopify. Shopify processes information required for the operation of the website, shopping cart, checkout, customer accounts and orders, among other things.

Payment Service Providers

When you make a payment, the necessary information is processed by the payment service provider involved in your chosen payment method, such as Shopify Payments or PayPal.

Shipping Carriers and Suppliers

To deliver orders, we share necessary address and contact information with shipping carriers and, where applicable, suppliers that ship products directly.

Google & YouTube

Our online store uses Shopify's Google & YouTube integration. Depending on the settings and your privacy choices, data may be processed for measurement, product advertising and campaign improvements.

Judge.me Reviews

We use Judge.me for customer and product reviews. Necessary order and contact information may be processed for this purpose, for example to invite customers to leave a review.

Other Service Providers

We may also use providers for technical support, email communications, security and additional online store functionality.

Where necessary, we enter into agreements with service providers regarding the protection of personal data.

We do not sell personal data to third parties. This does not exclude Shopify from processing certain data for its own purposes, as described below.

5. Shopify and Additional Data Processing

Kweekverlichting.nl uses Shopify for the technical operation of its online store.

Shopify Network Intelligence is also enabled. This allows Shopify to combine data about interactions with our online store with information from other Shopify stores and Shopify services.

Shopify may use this information to improve its services, combat fraud, perform analytics and enable certain personalisation and advertising features, among other purposes.

For certain additional processing activities, Shopify is independently responsible for processing personal data.

More information is available in Shopify's Consumer Privacy Policy.

You can use Shopify's Privacy Portal to learn more about how Shopify processes your data and the privacy rights available to you.

6. Cookies and Similar Technologies

Kweekverlichting.nl uses cookies and similar technologies to ensure the online store functions properly and, with your consent where required, to analyse and improve the website.

We distinguish four categories.

Required Cookies

These are necessary for the operation of the online store, including the shopping cart, checkout and certain security features.

Personalisation Cookies

These may be used to remember preferences and personalise your shopping experience.

Marketing Cookies

These may be used to display advertisements and measure the effectiveness of marketing campaigns.

Analytics Cookies

These help us understand how visitors use our website so that we can make improvements.

On your first visit, our cookie banner allows you to accept all cookies, reject all non-essential cookies or configure your preferences individually.

Non-essential cookie categories are disabled by default in the preferences panel.

You can change or withdraw your consent later through the cookie preferences on our website.

Certain essential technical processing activities may take place without separate cookie consent. This does not mean that all data processing for marketing or analytics is automatically permitted.

7. Newsletter and Marketing Communications

When you subscribe to our newsletter, we use your email address to send information about products, offers and news from Kweekverlichting.nl.

Where legally permitted, we may also inform existing customers about similar products of our own, provided they have the opportunity to object.

You can unsubscribe at any time, free of charge, using the unsubscribe link in our emails or by contacting us.

After you unsubscribe, we will no longer use your information for the relevant marketing messages. We may retain limited information where necessary to honour your opt-out request.

8. How Long Do We Retain Your Data?

We do not retain personal data longer than necessary for the purposes for which it was collected.

We take into account statutory retention requirements, the performance of contracts and the handling of warranty claims or disputes.

In the Netherlands, information subject to statutory tax record-keeping requirements must generally be retained for seven years.

For other information, such as customer accounts, contact requests, newsletter consents and technical data, the retention period depends on the purpose of processing and applicable legal obligations.

When personal data is no longer needed, we delete or anonymise it unless a legal obligation requires further retention.

9. Security of Personal Data

We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, misuse and unlawful processing.

Our online store uses secure connections and security measures provided by Shopify and other service providers involved.

Although we handle personal data carefully, no security measure can guarantee complete protection.

10. International Data Processing

Our Shopify settings indicate the European Union as the hosting location for data storage.

This does not mean that personal data is processed exclusively within the European Economic Area.

Some service providers, including Shopify and certain external partners, may process data or make it accessible from countries outside the EEA.

When personal data is transferred outside the EEA, this takes place on the basis of a legally permitted transfer mechanism, such as an adequacy decision or appropriate contractual safeguards.

You can contact us for further information about the safeguards applicable to processing activities for which we are responsible.

11. Your Privacy Rights

Under the General Data Protection Regulation (GDPR), you have various rights.

Subject to applicable legal conditions, you may request that we:

  • Provide access to the personal data we process about you.

  • Correct inaccurate or incomplete information.

  • Delete personal data.

  • Restrict certain processing activities.

  • Transfer personal data to you or another party.

  • Stop processing based on legitimate interests if you exercise your right to object.

  • Stop using your information for direct marketing.

Where processing is based on consent, you may withdraw that consent at any time. Processing lawfully carried out before withdrawal remains lawful.

Send your request to info@kweekverlichting.nl.

We generally respond within one month. If a request is complex, this period may be extended under the conditions permitted by law. We will inform you in good time.

To protect your information, we may ask you to verify your identity using an appropriate method.

For processing activities for which Shopify is independently responsible, you may also use Shopify's Privacy Portal.

12. Automated Processing and Fraud Prevention

Our online store and the service providers involved may use automated systems for security, fraud prevention, payment processing and service improvements.

Where decisions are made solely through automated processing and have legal or similarly significant effects, the additional safeguards provided by the GDPR apply.

You can contact us if you have questions about automated processing that affects you.

13. Children's Data

Our online store is not specifically directed at children.

We do not knowingly collect children's personal data for purposes where the required consent or another valid legal basis is absent.

If you suspect that a child has provided personal data to us without the required consent, you can contact us.

14. Third-Party Websites

Our online store may contain links to third-party websites or services.

When you visit an external website, that party's privacy policy applies.

We recommend reading the privacy policies of external websites before providing personal data to them.

15. Questions and Complaints

Do you have questions or complaints about the processing of your personal data? Please contact us:

Email: info@kweekverlichting.nl
Telephone: 058 - 2890653

We aim to handle questions and complaints as carefully as possible.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Website: https://autoriteitpersoonsgegevens.nl

16. Changes to This Privacy Policy

We may update this Privacy Policy when our services, data processing activities or applicable legislation change.

The most recent version is available on our website. We will inform you of significant changes where legally required.

Last updated: 10 October 2026.